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Open Positions
Housekeeping Manager:
The Housekeeping Manager assists the Executive Housekeeper in managing associates and ensuring the cleanliness of the hotel, guest rooms, public areas, laundry and other assigned areas. Coordinates all functions of the Housekeeping and Laundry departments and ensures impeccable levels of cleanliness and upkeep. Must demonstrate excellent leadership, communication and team building skills with associates, peers and across departments.
Duties & Responsibilities:
- Assists Executive Housekeeper in directing the work activities of housekeeping staff.
- Supervises housekeeping staff consisting of 1-15 employees.
- Provides training (including safety training) to all housekeeping personnel as directed by management.
- Ensures adherence to company quality standards by inspecting rooms, including deep cleans.
- Assist in monitoring and developing team member performance to include, but not limited to, providing supervision, conducting counseling and evaluations and delivering recognition and reward
- Addresses guest complaints regarding housekeeping services or equipment.
- Completes inventory of supplies and equipment as directed.
- Assists Executive Housekeeper in the selection of Housekeeping personnel.
- Reports any maintenance repairs to maintenance staff; records repair information in maintenance log.
- Completes follow-up on vacant or occupied rooms.
- Assumes functions of Housekeeper as necessary.
- All other duties as assigned.